Antoine Valot

Check out this priceless visual study guide by the Royal Society of Account Planning. This is akin to the Four Noble Truths and Eightfold Path for rationalists:
 
The 19 social biases
The 42 decision- making biases
The 8 memory biases
The 36 probability / belief biases
I’d say more about it, but I’m biased.
 

Holiday Usability Tips:
1. Use a “one-click” switch for all your holiday lights.
2. Gifts should be no more than two layers deep from the  wrapping paper.
3. • Make your greeting cards shorter, • highlight key words in bold, and • use bulleted lists.
4. If writing a long letter, don’t use a roll of parchment (Don’t make [...]

Rocket surgery has nothing on immunobiology and proteomics. With over 100,000 products, in a dozen categories, and the most complex set of product attributes and filters I’ve ever had the honor of untangling, the Novus Biological website was a textbook case of Information Architecture challenges…

Built a flash-based complex data visualization and stratification tool for a higher education consultancy. The company helps higher ed institutions to recruit and retain students. This tool is aimed at targeting outreach and marketing efforts to the right populations of high-school students, to maximize recruitment success.
In technical terms, it’s a statistical analysis tool. Likelihood to [...]

I’ve been sent to Los Angeles to help a CTO make a case, in one week, for a MOSS implementation. I approached the process with personas & goals, ethnographic interviews, and a usability-oriented review of their current systems. I also established a good rapport with the CTO, by listening to her business goals and inferring [...]

Sometimes all a complex problem needs is a better metaphor.
This higher-ed consultancy, client of ours, has been struggling for years with transfers of large data files to and from their clients. Statistical analysis works best on large data sets, and in this case, the files reach in the dozens of megs, and they usually are [...]

Finished another one of my “deus ex machina” one-week fix-it-all stints, this time at the offices of a large cable operator. As usual, this was a SharePoint project, attempting to find some value to deliver to the operations. More specifically, a way to connect the distribution hubs of Video-on-Demand services, with coordinated schedules.
After a half-day [...]

Worked on a whopper of a project, for Microsoft. My company was picked to help develop a “Solution Accelerator” for the Pharmaceuticals industry, providing a SharePoint implementation template for clinical trials, as well as some InfoPath data-gathering tools.
Clinical trials are enormously complex, regulated, and expensive. We focused on the protocol creation and approval process, which [...]